Retail Consultant Test

Test Summary: An assessment aimed at entry to mid-level retail positions that require developing a relationship with the customer (Versions of Tests Available: Short Form and Full-length).

Test Specifications:
  • Test Name: Retail Consultant Test
  • Job Level: Entry-level Retail
  • Test Publisher: SHL
  • Uses: Assess a candidate's proficiency regarding building relationships with the customers in retail positions.
  • Estimated Testing Time: 43 minutes (Short form); 31 minutes screening, 38 minutes selection (Full-length)
  • Test Format: Multiple choice
Abilities, Knowledge & Skills Measured:
  • Persistence, Conscientiousness, Confidence and Independence
  • Sales and Customer Service Potential, Retail Professionalism, Sales Drive
  • Learning Potential, Achievement Orientation