Server Tests

Test Summary: Assessments aimed at measuring a candidate's proficiency regarding tasks within entry-level positions in the hospitality industry, such as delivering food items to customers, and taking food and drink orders from customers (Versions of tests available: Short Form and General).

Test Specifications:
  • Test Name: Server Tests
  • Job Level (depending on test version): Entry-level Hospitality
  • Test Publisher: SHL
  • Uses: Assess the candidate's proficiency regarding tasks within entry-level positions in the hospitality industry
  • Estimated Testing Time: 40 minutes (Short Form); 17 minutes screening, 29 minutes selection (General).
  • Test Format: Multiple choice, Multiple Choice-Adaptive, Simulation, Forced choice-adaptive
Abilities, Knowledge & Skills Measured (Depending on Test Version):
  • Composure, Conscientiousness,
  • Goal Orientation, Drive for Success, Customer and Sales Focus, Service Professionalism

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