Test Summary: Assessments aimed at measuring a candidate's proficiency regarding tasks within entry-level leadership positions in the hospitality industry that do not require interactions with customers, such as doing laundry, food preparation, and cleaning (Versions of tests available: Short Form and General).
Test Specifications:
- Test Name: Support Associate Tests
- Job Level (depending on test version): Entry-level
- Test Publisher: SHL
- Uses: Assess the candidate's proficiency regarding tasks within entry-level leadership positions in the hospitality industry that do not require interactions with customers
- Estimated Testing Time: 32 minutes (Short Form); 17 minutes screening, 21 minutes selection (General).
- Test Format: Multiple choice, Forced choice-adaptive
Abilities, Knowledge & Skills Measured (Depending on Test Version):
- Goal Orientation, Service Professionalism, Drive for Success
- Conscientiousness, Following Instructions
