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Postal Service Exam Guide

To work with the United States Postal Service, one must meet certain criteria and pass a series of exams. The Postal Service administers four exams, numbered 474, 475, 476 and 477, for all entry-level postal positions.

The exams apply to the following jobs:

  • 474 - Mail Carriers
  • 475 - Mail Processors
  • 476 - Mail handlers
  • 477 - Customer Service Clerks

The new exams use a variation of the following five exams:

  1. Work Situations
  2. Describe Your Work Style
  3. Check for Errors
  4. Tell Us Your Story
  5. What Motivates You

The exams have the following parts:

474 

  • Work Situations
  • Describe Your Work Style
  • Tell Us Your Story
  • What Motivates You

475

  • Work Situations
  • Descirbe Your Work Style
  • Tell Us Your Story
  • What Motivates You
  • Check for Errors

476

  • Work Situations
  • Describe Your Work Style
  • Tell Us Your Story
  • What Motivates You
  • Check for Errors

477

  • Work Situations
  • Describe Your Work Style
  • Tell Us Your Story
  • What Motivates You

A passing score of 70% is needed to be further considered. Applicants who have passed will be placed on the “Register” or list in order from highest to lowest scores. The people with the highest scores will be called for an interview first, and the Postal Service will continue to call down the list as more job openings become available.

Requirements to take the exam:

  • Applicants must be 18 years of age or older.  However, applicants may be 17-years-old if they have a high school diploma or G.E.D.
  • Applicants must be a U.S. citizen or legal resident (Green Card acceptable).
  • Applicants must not have any felony convictions.

You will need to register on the USPS.com website to set up your username and password. 

To score high and improve your chances to get the job, use this 800 question U.S. Postal Service Practice Exam.  It is written by postal service experts. Our interactive test platform allows you to simulate the exam. Take as many practice tests as you need. There's no time limit or recurrent charges.

For a free Postal Service Practice Exam, use our free Postal Practice Test.